FAQ: Everything you need to know about our company and our flood barriers
Do you have questions about the best way to protect your access points against flooding? Choosing the right system is crucial to ensuring optimal safety. That’s why we’ve compiled a list of our customers’ most frequently asked questions here.
Whether you are concerned about ease of installation or the strength of our materials, you will find detailed answers here. In addition, our team regularly updates this section to include new standards and technical innovations. In short, this FAQ is designed to support you in your protection project.

Frequently Asked Questions
Here you will find answers to the most frequently asked questions about our services and products.
We have compiled essential information to help you better understand our offering and quickly resolve any queries you may have.
If you cannot find the answer you are looking for, please do not hesitate to contact us directly—our team is here to assist you.
What is Point Technique ?
Point Technique is a Belgian company active since 2004 in the field of flood control. It offers solutions such as removable flood barriers, as well as pumps and generators.
What is Watergate ?
In brief : Watergate is a flexible, self-supporting dam that uses the force of water to retain or divert water. It is portable and easily deployable.
What is Acquastop ?
Acquastop is the name given to the flood barriers used in contact with buildings. Made of aluminum, they are lightweight, durable, and can be clamped into various openings of a building. Sealing is ensured by the pressure applied on the EPDM gaskets.
How can I get my personalized quote ?
Simply click on the “Free Quote” button available in certain sections of the page and fill out the required fields. ote that some fields are mandatory and are marked with an asterisk : (*)
How does the process work once my quote request is sent ?
Once your request is received, we will contact you to provide a price estimate based on the approximate measurements you have provided. If this estimate is acceptable, we will then visit the site to take final measurements. This method can be adjusted based on your specific situation.
What are the delivery and/or installation timelines for my flood barriers after placing an order ?
For Acquastop barriers, they are custom-made, so the timeline is between 4 to 6 weeks depending on the order size and factory activity in Italy. For Watergate, it depends on stock availability. If in stock, the timeline is 1 to 2 weeks; otherwise, it ranges from 4 to 8 weeks depending on the order size.
If I choose Point Technique for the installation, how does it proceed ?
Once the equipment is received, we will contact you to agree on a date for installation. Your presence is required to provide access to the different areas to be protected.
Can I install the barriers myself ?
Yes. All necessary materials (excluding tools and silicone) are provided with the barrier upon delivery. Examples include screws, anchors, profiles, etc. However, note that if the barriers are installed by you, you are not eligible for the possibly reduced VAT rate of 6%. Also, Point Technique disclaims any responsibility for consequences arising from installations done by third parties.
Can I benefit from the reduced 6% VAT rate on the installation of flood barriers ?
Yes, provided the following conditions are met : The client acknowledges that (1) the work is carried out on a residential building whose first occupation occurred at least ten years before the date of the first invoice related to the work, (2) qafter the completion of the work, the residence is used either exclusively or primarily as a private dwelling, and (3) the work is supplied and invoiced to a final consumer. At least part of the material must be integrated into the building. If any of these conditions are not met, the standard VAT rate of 21% applies, and the client assumes responsibility for the payment of tax, interest, and fines. The reduced VAT applies only to the protection of the residential building. Any barrier installed in a detached annex, such as a garage, barn, garden path, or shed, which cannot cause flooding to spread into the dwelling, does not qualify for the reduced 6% VAT rate.
What are the storage conditions for the flood barriers ?
They must be stored in a dry place, away from light (UV). For Acquastop barriers, it is recommended to hang them by the handles to avoid permanent damage to the EPDM gaskets. It is also advisable to clean the barrier(s) with clear water after each use and dry them.
What precautions should be taken when using the flood barrier ?
For Acquastop barriers, ensure the ground or installed profile is clean and free of debris that could create leaks under the EPDM gaskets. For Watergate, refer to the pictograms on the membrane or the case for orientation and placement. Ensure there are no obstacles preventing full contact between the barrier and the ground, which could cause leaks.
What is the warranty on Watergate and Acquastop products ?
For Acquastop products, the warranty is 2 years. It covers hinges, sealing joints that are damaged upon leaving the factory, a defective anti-theft system, or any other defective mechanical element. Normal wear and tear of the sealing joints is not covered.
For Watergate products, the warranty is 5 years. It covers tears in a partition or the fabric, such as a seam that comes undone.
How much does an Acquastop cost ?
As it is a custom-made product, it is not possible to provide a precise cost as it varies depending on the product chosen and its dimensions. However, we invite you to request your free quote now.
Can I pre-install my Acquastop barriers, for example, before going on vacation ?
Yes. Acquastop barriers have the advantage of being equipped with an anti-theft lock system.
What height should I choose for my Acquastop barrier ?
It depends on the situation and requires an expert assessment. However, a height of 700 mm is recommended to easily step over the barrier in case of evacuation and to allow emergency services to intervene.
What height should I choose for my Watergate barrier ?
It depends on your needs. We offer several models, ranging from 150 mm to 2000 mm in maximum height.
Are Acquastop barriers easy to handle and install in an emergency ?
Yes. Thanks to their aluminum construction, making them lightweight, and integrated handles, Acquastop barriers can be easily handled and placed by anyone.
Is it possible to order fixed profiles in the same color as my frames ?
Yes. Upon request, we offer a limited selection of colors for fixed elements.
Are the offered barriers resistant to impacts, for example from debris and branches ?
Yes. Both Watergate and Acquastop barriers result from years of research and laboratory testing. For example, as part of its FM Global certification, Watergate was placed in a U.S. Army tank to test its impact resistance : https://youtu.be/51ytObyMMVc?si=4QYX9O0io-lMCcb-
Is there an alternative for people with reduced mobility ?
Yes. The Swing range consists of a fixed barrier mounted on hinges, allowing easy closure for people with difficulties.
The gaskets of my Acquastop barrier were damaged by my cat. Can I replace them ?
Yes. All gaskets are easily replaceable and can be shipped to you upon request.
Someone intentionally slashed my Watergate. Is it repairable ?
Yes. Watergate can be repaired in case of small cuts, holes, or tears. A repair kit can be provided upon request.
Can Watergate be deployed in an area where pedestrians and vehicles circulate ?
Yes. The materials used in Watergate allow for vehicle and pedestrian passage. In other words, it can be driven and walked on. However, depending on the type of ground, this passage should be limited to avoid premature wear of the membrane.
What is the lifespan of a flood barrier?
The lifespan of a flood barrier depends mainly on the quality of the materials used and regular maintenance. In general, a well-maintained barrier can last for several years, even decades. It is crucial to carry out regular inspections and replace worn parts to ensure continuous protection.
Are flood barriers easy to install?
Yes, most modern flood barriers are designed for quick and easy installation without requiring any special technical skills. Removable barriers, for example, can be set up in just a few minutes using simple fastening systems. Inflatable barriers, on the other hand, deploy quickly by inflating, providing an immediate solution in an emergency.
How do I choose the right flood barrier for my home?
The choice of flood barrier depends on several factors, such as the frequency of flooding, the layout of your home, and your personal preferences. Removable barriers are ideal for temporary situations, while fixed barriers offer permanent protection for high-risk areas. Inflatable barriers are a versatile option for quick, temporary protection. It is advisable to consult a specialist to assess your specific needs and choose the most suitable solution.
Do flood barriers require special maintenance?
Yes, to ensure their long-term effectiveness, flood barriers require regular maintenance. This includes cleaning surfaces to prevent debris buildup, inspecting seals and fasteners for wear and tear, and properly storing removable barriers when not in use. Periodic testing is also recommended to verify that the barriers will function properly in an emergency.
